If you have a problem with your scooter, simply call one of our expert customer service representatives; Spinlife.com will have the parts shipped directly to you free of charge. Every effort will be made to return your scooter to working condition in the shortest time possible.
The following parts will be repaired or replaced at our discretion, free of charge, for the following allowable time periods from the date of purchase.
Lifetime:
Frame
1 year:
Electronic controller
Drive train components
6 months:
Plastic parts
Rubber parts
Bearing
Other parts not listed
Batteries (Manufacturer warranty, not Drive Medical)
Exclusions include parts that will endure normal wear and tear such as:
ABS Shrouds
Tires and Tubes
Upholstery
All of the previous parts are covered for defect in material and/or workmanship in the U.S.A. New or refurbished parts may be used. Any abuse or intentional misuse of the scooter will void the warranty.